Call Centre Jobs Sydney

Call Centre Officers

• Join a nationally recognised events organiser and marketing company
• 1-month project (11/9 start date)
• $35ph + super
• North Sydney CBD location.

PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services – which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future.

ABOUT THE ROLE

Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project.

You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has excellent communication skills and have no issues following a script for the calls.

KEY DUTIES:

• Managing a high-volume of outbound calls to various stakeholders.
• Investigating and providing a solution to various queries regarding issues raised internally or externally.
• Fostering a positive relationship in all customer interactions.
• Ad-hoc admin work such as creating PowerPoints or inputting data into system.

REQUIREMENTS AND IDEAL PROFILE:

• Previous contact center or similar experience is desired.
• Attention to detail and time management skills.
• Excellent communication and customer service skills.