Hotel Jobs In Paris

Night Manager 

Job Description

Company Description

In a sumptuous Haussmannian building very close to the Champs-Elysées, the only avenue commensurate with it, this 5-star boutique hotel with 45 rooms was designed by Anouska Hempel, a famous British designer. Out of sight, Thomas Danigo, chef of the gourmet restaurant Galanga by Monsieur George, offers French cuisine. The spa by Le Tigre offers a bubble of oxygen in the capital to relax.

Human responsibilities and qualities

• Transmits instructions
• Constantly communicates with all hotel and headquarters departments
• Ensure customer loyalty
• Manage disputes in conjunction with other departments
• Inquires about customer satisfaction and escalates all customer comments to management
• Anticipates customer needs and requests

Cash register responsibilities

• Performs various cash operations (invoicing, collection, closing)
• Check the cash registers
• Ensures the correct application of the agreed prices (contracts and prices agreed by telephone)
• Answers the switchboard, transfers calls or takes messages
• Respects the procedures in force (reception, reservation, entry of customer cardex, invoicing, security, etc.)
• Carry out the reception and departure formalities for customers in accordance with the procedures in force
• Ensures the correct entry of customer information (nationality, source, etc.) in order to obtain reliable statistical data
• Is responsible for the correct delivery of room keys
• Ensures the safety of premises and customers (closing doors, rounds in the hotel, etc.)
• Participates in the correct allocation of rooms while respecting the specific requests of customers
• Provides any information requested by the customer during the stay
• Ensures the verification of reservations, arrivals & departures, collections
• May be required to advance the work of the coffee makers (preheating the oven, preparing coffee, etc.)
• Ensures early morning wake-ups and ordering night taxis

Required profile

Motivated and passionate about the world of hospitality, you are dynamic, autonomous, available and diligent. Endowed with an excellent presentation, you have a very good sense of contact, service and hospitality in the face of a demanding clientele. You are fluent in professional English.