Housekeeping Jobs In Cape Town

Housekeeping Supervisor

Job Description 

To monitor the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests.

TASKS, DUTIES AND RESPONSIBILITIES

• Implement and monitor policies, processes, and standards to ensure effective high-quality housekeeping service is provided to guests

• Implement and monitor processes to understand housekeeping needs and expectations of guests, and reports on these

• Implement and monitor processes that facilitate immediate response to housekeeping requests received from guests

• Provide direction, oversight and guidance to the housekeeping team

• Ensure daily housekeeping workflow is completed timeously as set out

• Ensure all Public Area schedules are adhered too

• Conduct constant inspections on all public areas including staff change rooms and canteen

• Ensure sufficient PA personnel are rostered on a shift

• Implement and conduct PA deep cleaning schedule

• Report any maintenance issues in PA’s timeously and follow up that these have been completed

• Attend and or conduct morning briefing with housekeeping team

• Assist the Human Resources function in attracting and selecting suitable employees for housekeeping functions

• Ensure housekeeping department implement all relevant security and health and safety policies, processes and procedures ensuring compliance with local legislation

• implement and monitor implementation of an effective keys control system for areas relevant

to the housekeeping department, ensuring safety and security of residents, equipment and supplies.

• Facilitate communication and collaboration of housekeeping team across the organization

• Support the housekeeping function to implement and monitor an effective pest control system or housekeeping areas and monitor and report the effectiveness of the system

• Ensure housekeeping team provides impeccable, intuitive, and proactive customer service to guests consistently
• Implement and report on team daily service and operational objectives

Job Type: Full-time

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)