Housekeeping Jobs In Cape Town


Housekeeping Supervisor

Job Description 

To monitor the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests.


  • Implement and monitor policies, processes, and standards to ensure effective high-quality housekeeping service is provided to guests
  • Implement and monitor processes to understand housekeeping needs and expectations of guests, and reports on these
  • Implement and monitor processes that facilitate immediate response to housekeeping requests received from guests
  • Provide direction, oversight and guidance to the housekeeping team
  • Ensure daily housekeeping workflow is completed timeously as set out
  • Ensure all Public Area schedules are adhered too
  • Conduct constant inspections on all public areas including staff change rooms and canteen
  • Ensure sufficient PA personnel are rostered on a shift
  • Implement and conduct PA deep cleaning schedule
  • Report any maintenance issues in PA’s timeously and follow up that these have been completed
  • Attend and or conduct morning briefing with housekeeping team
  • Assist the Human Resources function in attracting and selecting suitable employees for housekeeping functions
  • Ensure housekeeping department implement all relevant security and health and safety policies, processes and procedures ensuring compliance with local legislation
  • implement and monitor implementation of an effective keys control system for areas relevant

to the housekeeping department, ensuring safety and security of residents, equipment and supplies.

  • Facilitate communication and collaboration of housekeeping team across the organization
  • Support the housekeeping function to implement and monitor an effective pest control system or housekeeping areas and monitor and report the effectiveness of the system
  • Ensure housekeeping team provides impeccable, intuitive, and proactive customer service to guests consistently
  • Implement and report on team daily service and operational objectives

Job Type: Full-time

Ability to commute/relocate:

  • Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

To apply for this job please visit