
BDO
Receptionist
Job Description
Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
Our Regina office is looking for a Junior Administrator/Receptionist to join the Personal Debt Solutions team and own the following responsibilities:
- Database management, i.e. creating and updating debtors’ records
- Attending to all customer inquiries; whether by phone or walk-in, in a timely and professional manner
- Receiving and routing calls, providing directory assistance and directing inquiries to proper departments or individuals
- Providing administrative support to the provincial personal debt solutions team across the province and coordinating/scheduling
- Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting and travel coordination, various office duties, etc
- Data input for new files, set up signing meetings, mailouts
- Assisting with electronic bank deposits and receiving and processing payments
- Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
- Various other duties as required
- Independent handling of debtors’ inquiries wherever possible
Providing pre-formatted responses and information to debtors’ inquiries, where applicable
How do we define success for your role?
- You demonstrate BDO’s core values through all aspect of your work: Integrity, Respect and Collaboration
You understand your client
- ‘s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
- You identify, recommend, and are focused on effective service delivery to your clients
- You share in an inclusive and engaging work environment that develops, retains & attracts talent
- You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your experience and education
- Experience in a professional reception role and general administrative duties is advantageous
- A Business Diploma, Office Administration course or similar is highly regarded
- Ability to stay organized within a busy work environment
- Ability to support high level management demands with a strong attention to detail
- Deadline and detail-oriented with the ability to work independently
- Exceptional time management, organization and prioritization skills
- Ability to work with and maintain confidentiality with sensitive information
- Professional demeanor
- Proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
To apply for this job please visit ca.indeed.com.