Sales Center Manager

Job Description

Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member’s unique knowledge, skills, abilities, and efforts define our success as a company.

Our team in Kelowna is small, but mighty! We are looking for a Sales Center Manager for our Kelowna distribution center to lead and manage all operations and sales activities related to the functioning of the distribution center to achieve facility and company goals for operating ratio, growth and services for the assigned geographic area.

Our facility operates M onday through Friday from 7:30AM to 4:00PM.

As Sales Center Manager, you will be responsible for:

– Direct responsibility over the daily operations of the distribution center, including but not limited to: accounting practices, inventory control, warehouse and personnel management

Development and implementation of systems and personnel to meet requirements for customer service
Financial control and reporting functions for the Distribution Center including P&L responsibility
Responsible for developing business opportunities in assigned territory and cultivating customers over the long-term and will actively work to meet and exceed sales goals with new and established customers
Develop and execute territory sales plans with the goal to exceed territory revenue, gross margin and other key financial metrics
Develop account plans in connection with sales management
Follow up on leads to qualify and pursue new sales opportunities
Support marketing promotions and trade shows in order to develop new opportunities
Residential and Commercial specifications and bid process as required to maximize profitability for the Division and the factory
Ensures order processing, invoicing, credit management in the system and in accordance with established procedures
Develop customer strategy for the distribution center that promotes strategic business growth, customer retention, customer satisfaction, and improve customer relations
Manages employees through the planning and coordination of work; training of team members; motivation; performs ongoing monitoring and evaluation of employee success
Develops and recommends annual budget requirements for the warehouse and receiving department

Requirements for the position:

- High School Diploma or equivalent required
- Post-secondary education preferred
- 5 years experience in the Garage Door industry or in a field directly relating to Distribution Center Management including warehousing, receiving, and inventory control
- 3 years experience in development of sales and marketing
- 2 years in a supervisory capacity with direct responsibility for personnel selection and development
- Proficiency in Microsoft Office Suite
- Able to multi-task and handle multiple projects without sacrificing quality of work
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Excellent computer skills
- Ability to effectively interact with all members of the organization
- Budgeting and reporting
- Sales analysis and forecasting
- Able to foster collaboration among employees

Leadership and supervisory, sales and negotiation techniques

We offer great benefits!

Paid vacation
Competitive group health & dental benefits
Company-paid life and long-term disability insurance
RRSP with company match

To apply for this job please visit ca.indeed.com.